Please email us at firstname.lastname@example.org or write to our Facebook Messenger in the bottom right corner with any questions or custom requests.
We accept returns on items that haven't been worn or haven't been personalized. You may exchange these unworn and unpersonalized items within 7 days of when your package was delivered. Exceptions for return:
- Personalized Jewelry.
- Worn jewelry.
If you would like to return and item, please contact us with your order information at email@example.com.
Exchanges for wrong length/size
- Necklaces and Bracelets - Send your unworn piece to us to make the correct length for no charge to you. You just pay shipping.
- Rings - If your ring didn't fit exactly how you want, please allow us to make it perfect for you. For rings, we charge a "re-size" fee of $5 + shipping.
Exchanges for a different item
- Not completely happy with your jewelry? Exchange unworn and unpersonalized pieces within 7 days of when your package was delivered. You just pay shipping.